OK. That made it.
Now, tell us exactly what the LV part of the program would do with this data. What does the user enter? What does the program "sort"? What is done with the result?
Make sure that you protect yourself. Inform the production manager (or other suitable executive) that (1) IT has not helped and (2) the result is a productivity hit. At least at first, be polite in the way you do this, because you may still want IT to help.
Lynn